Your CCU window price is the same as what their charging me for the whole house CCU ?

So several weeks ago I gave a bid for a CCU for $550 she said another company gave her the same price to clean up the entire house including the windows. I explained to her how those types of companies don't really know what they are doing when it comes to cleaning windows and they tend to scratch them. I then told her we also take scratches out of glass if whe has any problems. Well guess who called me the other day. Razor blade scratches all over the windows and the buyer won't close until they are replaced. I gave her a quote of $2,500 or I could replace them for $6,000. Then she asked if I would give her a discount if they used us on all her construction clean ups in the future. I told her sure. I'll knock off %20 off all of my future CCU for you. But I'm sticking with the prices I gave u. Call me if you want the windows replaced or scratches removed. I should here from her this week. Why do I have to discount my work because u made stupid decisions to save Money and now it's costing u more

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