Wednesday, April 29, 2015

Question Do you call ahead of time?

So I had a new client who just wanted the Exterior of his windows done so we agreed that it would be easier/faster if he took off the screens before his scheduled appointment.

I get there yesterday on our scheduled date and screens are still up! Thankfully though when I was there to give him a quote only about half of the screens where up and unfortunately for the day of the cleaning, they stayed up. So I was able to at least clean just the ones that didn't have screens on them since he was not at home.

so do you guys call ahead of time to remind them of a scheduled appointment? Maybe a day beforehand or something?


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