Monday, November 16, 2015

Is your image making you money or losing you money?

Went out to give a quote beyond my normal boundaries (about 1 hr drive away). Small 2bd single story house in a more country hippee type community, the lady homeowner was pregnant at the time. Priced it high at 300 because of the distance. Wasnt desperate to get the job.

Got the job and have done it 4 times in the past two years. Have seen her baby grow from new born to now 1.5 yrs old.

Somewhere along those 4 service cleanings I remember her saying something about getting quotes from another window cleaner that services her neighbors home, but she was creeped out and scared of his appearance. So she hired me at a higher rate because im less creepy looking :)

Today was my 5th service clean at her home, while im outside cleaning screens Im approached by the neighbor who asks "do u clean windows? can I get a quote for my house", the house is a two story remodeled into a castle looking home with windows on every corner. I notice a work truck in the driveway with the name "Monson Construction"

Me: You do construction?
Him: Yup, I build and sell homes, just sold a 3bd 2bath down the street for 800k
Me: Nice remodel you did on your home, lots of windows!
Him: Yup, we love the sun light shinning in our home

Me: Your home would be $550
Him: WHAT! my previous window cleaning guy did it for $150
Me: Where is he?
Him: He was an older gentlemen in his 60's, died of a drug overdose last month

Me: oh, well at those rates ($150) I would never be able to save up enough money to buy one of your $800,000 homes.


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