Hello everyone,
I have been working at a window cleaning company in the office for a little while now and I want to move to using computers instead of paper. When I say we use paper I mean for everything. We have a call book, schedule book, day book, unpaid invoice book, plus all the overhead of dealing with invoices a week. I spend several hours each week alphabetizing invoices. One of the biggest challenges is keeping everything accurate, any slip up means you have 2 appointments scheduled for the same time period!
Anyway, I have looked over the offerings people have posted about in this forum. While they both are good at what they do they are missing features I would like to see. For example I would like the software to be able to predict how much work to schedule each week taking into account repeat customers. I would also like to the software to be able to suggest appointment openings instead of searching through a calendar based on location proximity to minimize driving. I would also like to see a lot of maps everywhere. When looking at the routes, on the customer page a map with their location, maybe even a real-time map showing each truck location with GPS, just maps everywhere you could possibly think.
I started to build my own solution (I've done computer programming) but would like to know if there is anything else out there that might have features like these which can greatly benefit a multiple-crew company. Even if it does only a few of these things.
Thank you.
I have been working at a window cleaning company in the office for a little while now and I want to move to using computers instead of paper. When I say we use paper I mean for everything. We have a call book, schedule book, day book, unpaid invoice book, plus all the overhead of dealing with invoices a week. I spend several hours each week alphabetizing invoices. One of the biggest challenges is keeping everything accurate, any slip up means you have 2 appointments scheduled for the same time period!
Anyway, I have looked over the offerings people have posted about in this forum. While they both are good at what they do they are missing features I would like to see. For example I would like the software to be able to predict how much work to schedule each week taking into account repeat customers. I would also like to the software to be able to suggest appointment openings instead of searching through a calendar based on location proximity to minimize driving. I would also like to see a lot of maps everywhere. When looking at the routes, on the customer page a map with their location, maybe even a real-time map showing each truck location with GPS, just maps everywhere you could possibly think.
I started to build my own solution (I've done computer programming) but would like to know if there is anything else out there that might have features like these which can greatly benefit a multiple-crew company. Even if it does only a few of these things.
Thank you.
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