Sometimes we get a call wanting windows done ASAP and you just can't, especially this time of year. So we started giving out the name of a newer outfit in the area as a possible place to get windows done because we knew they didn't have much work yet just starting out and all.
Several months later a customer we do every year calls us up asking if we are going out of business. I asked him why he would think that. Apparently after finishing a job on the customer's street, the window cleaner knocked on doors to try and drum up business. When our customer told the window cleaner he used us regularly the guy started badmouthing us. He told our customer we must be going out of bussiness because we were sending a bunch of work his way. His cleaning will last a lot longer than ours.
We called the company and told the owner what one of his guys was saying about us. We even told him what house the guy cleaned at. The owner said he didn't believe it. I guess our customer just makes up things out of the blue for giggles?
We don't give them anymore referalls.
Have you ever had another cleaner talk bad about you? It seems really unprofessional.
Several months later a customer we do every year calls us up asking if we are going out of business. I asked him why he would think that. Apparently after finishing a job on the customer's street, the window cleaner knocked on doors to try and drum up business. When our customer told the window cleaner he used us regularly the guy started badmouthing us. He told our customer we must be going out of bussiness because we were sending a bunch of work his way. His cleaning will last a lot longer than ours.
We called the company and told the owner what one of his guys was saying about us. We even told him what house the guy cleaned at. The owner said he didn't believe it. I guess our customer just makes up things out of the blue for giggles?
We don't give them anymore referalls.
Have you ever had another cleaner talk bad about you? It seems really unprofessional.
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