Sunday, April 5, 2015

Spring Rush anxiety and questions

Around March every year, I always turn up the advertising for the business to get some money coming in for the new year. Its so funny because no matter how hard you push, there seems to be a collective time that all of the residential customers wait for to say, "Ok, now I can schedule window cleaning". Also, every spring I schedule all of my bigger commercial contracts once the weather breaks like in April and May. These are all reliable money makers, but they take 45 days to pay, in the meantime I need cash rolling in on residentials to fund all of these payrolls.



So now that a couple of sunny days have hit, I have residential customers calling like crazy, but I'm having a hard time scheduling within 2 weeks because I'm so jammed up with commercial, yet I need that cash rolling in. Its like I'm trying so hard to get this work in March, and then I have to put on the breaks once busy time hits. I could hire more people, but then I'm going to get inexperienced guys that are thrown right into the fire over their heads, and if I hire them too early I won't have any work for them until we get busy.



So a few questions: What do you think is an acceptable time frame to schedule a customer in during busy season, 3 weeks? 2 weeks? 1 week?



To the companies that do a lot of commercial, how do you keep the cash rolling in while you're waiting to get paid?



Lastly, at what point do you add on another crew? Do you try to bring them on preceding the busy season so you will be prepared, or once you are over your head in work that it is a necessity?





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