I want to let everyone in here know about my recent (like 5 minutes ago) experience with Perry Tait and FOC's customer service. My #2 rhino clamp broke unexpectedly the other day. I was pretty upset and disappointed, as I've only used the pole on 13 or 14 jobs.
I went on the FOC site and clicked on the Live Chat. Perry (himself, BTW) answered me immediately, looked at an emailed photo, told me how to prevent future breakage, sent me the rhino clamp video link, AND promised to ship me out a new set of clamps.....All within about 3 minutes of typing back and forth.
THAT'S why FOC has my business, and why I recommend EVERYBODY who's looking to get into the WFP game to deal with FOC.
Thank you Perry!!! You're the best! (And so is your company!)
Jesse
Atlas Services - Exterior Cleaning Specialists
North Carolina
Atlas Services | Asheville, NC's #1 Power Washers
I went on the FOC site and clicked on the Live Chat. Perry (himself, BTW) answered me immediately, looked at an emailed photo, told me how to prevent future breakage, sent me the rhino clamp video link, AND promised to ship me out a new set of clamps.....All within about 3 minutes of typing back and forth.
THAT'S why FOC has my business, and why I recommend EVERYBODY who's looking to get into the WFP game to deal with FOC.
Thank you Perry!!! You're the best! (And so is your company!)
Jesse
Atlas Services - Exterior Cleaning Specialists
North Carolina
Atlas Services | Asheville, NC's #1 Power Washers
from Window Cleaning Resource http://ift.tt/1zUTLmo
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